Missing Child Family Guidebook
What To Do In The First 24 Hours - A comprehensive guide for families facing the unthinkable
Support Coordinators
Help you stay organized
Communication Guides
Keep you informed
Resource Navigators
Connect you with services
How They Help:
Help families stay organized throughout the search process
Keep families informed of developments and next steps
Guide families to avoid panic-driven decisions
Serve as a single point of contact for questions
Connect families with appropriate resources and services
Important Notice
Family Crisis Liaison Team members are NOT investigators. They are here to support you emotionally and logistically.
- Call 911 immediately - do not wait 24 hours
- Provide clear photo and description of child
- Give last known location and clothing details
- Request immediate AMBER Alert if criteria met
- Stay at last known location if safe
- Designate one family contact person for police
- Do not touch or move anything in child's room
- Preserve computer, phone, and social media accounts
- Save all text messages and communications
- Photograph the scene before anything is disturbed
- Keep clothing, bedding, and personal items untouched
- Document who had access to the home/location
- Keep child's phone on and charged
- Do not delete any messages or call logs
- Monitor social media accounts for activity
- Do not post publicly about the disappearance initially
- Coordinate all media through law enforcement
- Set up Google Alerts for child's name
- Never release sensitive case details to public
- Avoid speculating about what happened
- Do not name suspects without police confirmation
- Be cautious of media offering rewards
- Request media blackout if abduction is suspected
- Designate one spokesperson for family
- Coordinate all searches through law enforcement
- Do not allow untrained volunteers to search alone
- Focus on systematic grid searches
- Document all searched areas
- Prioritize locations meaningful to child
- Consider aerial search for large areas
- Issued for children 17 and under
- Requires confirmed abduction (not missing)
- Child must be at risk of serious harm/death
- Must have descriptive information to broadcast
- Activated by law enforcement, not families
- Broadcasts via emergency alert system, social media, highway signs
- National Center for Missing & Exploited Children: 1-800-THE-LOST
- Crisis counseling available 24/7
- Connect with other families who've been through this
- Maintain routines for siblings when possible
- Accept help from trusted friends and family
- Consider trauma-informed therapy
- Beware of psychics claiming to have information
- Never pay for leads or tips
- Verify all organizations before donating
- Report suspicious contacts to police immediately
- Do not engage with ransom demands without FBI
- Check credentials of anyone offering help
- Understand custody documents if applicable
- Know parental rights during investigation
- Document all interactions with authorities
- Consider legal representation for complex cases
- Preserve evidence for potential prosecution
- Understand statute of limitations
Additional Resources
- 0-1 HoursCall 911, preserve evidence
- 1-3 HoursCoordinate with police, designate contact
- 3-12 HoursOrganize search, monitor communications
- 12-24 HoursMedia strategy, volunteer coordination
- 24/7 crisis counseling
- Family advocacy support
- Legal assistance referrals
- Peer family connections
Be Prepared
Download this guide and keep it accessible. Share it with family members, caregivers, and community organizations.